Global logistics & e-commerce company InPost found that while their existing observability tools covered app-level and infra-monitoring, they lacked visibility “inside” the Database. Things like waits & blocking, replication performance, live execution plans and schema changes

The challenge

InPost operates at a high scale, and even minor database performance issues can have widespread impacts. Existing tools lacked visibility into or required difficult configuration to see:

• Database waits and blocking
• Replication performance
• Queries run by specific users
• Live execution plans
• Schema changes and index rebuilds

What DBmarlin delivered

DBmarlin was quick to roll out thanks to the agentless setup with no need to install anything on database hosts. It provided real-time, granular visibility into all these aspects, enabling faster diagnostics and resolution.

Michał Mackiewicz, DBA Manager at InPost, said DBmarlin has helped his team in a number of ways:

• Simple and clear UI - easy to understand performance dashboard of all the databases.
• Creates a ranking of resource usage - abnormalities can be caught when a normally lightweight system starts to use more resources.
• Records queries regardless of logging setup - there’s no need to log all queries or set a very low logging threshold.
• All important metrics are visible - with a detailed history being kept for the long term so users can answer questions after they have occurred.
• Instance Tagging - by country, and application for quick filtering.
• Blocking and locking screen - helpful to resolve blocking issues.

Business impact

From a business point of view, the goal was to reduce downtime, improve performance, and enhance customer experience. DBmarlin’s insights translated directly into improved delivery platform reliability, quicker response to production issues, and reduced time to market for new features.

Shared visibility also strengthened alignment across DBA, SRE, and product/dev teams and developers can now self-serve diagnostics without always pulling in DBAs.

What InPost likes most

InPost values the simple, clear UI that surfaces key metrics at a glance while preserving long-term history. Katarzyna Kopowska-Radwan - Principal DBA at InPost said:

The first thing that impressed me about DBmarlin is its simple and clear UI (user interface) that immediately provided me with an easy to understand performance dashboard of all the databases I need to look after. All the important metrics are there, including lock waits, with a detailed history being kept for the long term so that we can answer questions after they have occurred. Databases with high levels of traffic are easy to see, with DBmarlin allowing you to drill down to understand where resources are being used and how to improve things.”

They also highlight the strong vendor partnership, responsive support and openness to feedback. Mateusz Piasta - SRE Manager at InPost said:

The team behind DBmarlin, Application Performance Ltd. (AP), has been an exceptional partner. Their responsiveness, support, and openness to feedback have made a huge difference. Working with a company that not only offers a great product, but also great support ensures a high-value, low-risk partnership.”

Want to try it out?

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